Shipping Info


West Coast UPS Map

ServiceShipping TimeGuaranteed?
Overnight1 Business DayYes *
2-Day2 Business DaysYes *
3-Day3 Business DaysYes *
Ground3 to 6 Business DaysNo
Total Delivery Time = Processing Time + Shipping Time
*Guaranteed only for orders placed by 10:00 AM Pacific Standard Time (PST). UPS does not count the day the package is shipped out or weekends as a shipping day. UPS shipping times are provided for your information only and are subject to change by UPS without notice on this website.


CanadaOvernight2 Business Days
Europe2 Business Days3 to 4 Business Days
Latin America1 to 2 Business Days2 to 5 Business Days
Asian Pacific2 to 3 Business Days4 to 5 Business Days
International customers are responsible for any and all taxes and duties upon delivery based on local government regulations.
U.S. Ground Map Results - Business days in transit from: PORTLAND, OR 97210
NOTE: Products are sold FOB Portland, OR 97210.

Domestic & International Shipping Options

We use UPS (certain restrictions apply) for continental domestic, and International shipments, including Canada, Europe, Latin America, Asia and the US Virgin Islands. They will not deliver to a P.O. box. However, for non-contiguous states and some international locations, including Alaska, Hawaii and Puerto Rico, USPS is often the more cost effective choice, depending on weight of package. Our online shopping cart automatically calculates package weight and estimates shipping costs based on the items you select; however it is unable to link to USPS to give you those estimates. As stated, our online shopping cart estimates which might end up being more or less than what your shipping cost will end up being. If it is more, we will refund you, if it is less we will call you for additional payment before shipping. If you find UPS to be too pricey, and wish to try USPS please chose LTL/FREIGHT as your shipping option and put in customer notes that you would like a USPS quote. For orders weighing more than 250 pounds, we may ship by a freight carrier. We will call or email you to notify you of the cost prior to shipping your order. Canadian Customers must fill out this PDF Form for each product ordered (not samples) and email to: or fax it to us at 503-296-5631 to be completed and sent to Health Canada before we can ship your order. EWL can complete the form on your behalf for a $40.00 surcharge.  The form is required by Canadian Customs and Health Canada. It is your responsibility to request submission of any international documentation. Please note that as you fill out the form, you must fill out each form completely, listing each ingredient as it appears on our website by their INCI names. (We will fill in the concentrations.) The NAFTA Form is also available for those of you who want to curb your importation taxes with your brokers simply fill out the form and send it to your broker.

Incorrect Address / Non Deliverable / Refused Shipments / Address Changes

All returns or errors made on orders will be addressed promptly. If Essential Wholesale & Labs has made a shipping error, we will reship promptly using the method you originally chose. If you made an address error, you are responsible for the additional shipping or address correction fee charged by UPS. If you refuse your shipment and the order is returned to us, it is considered a non-authorized return and will incur a 25% restocking fee, plus all shipping and handling charges. Note:  All custom orders are not returnable.

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